CUSTOMER TESTIMONIALS

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Displaying 31 to 35 (of 96 reviews)


Eugene Lim  
(21-11-2013)  
Dear Sir/Madam, I would like to express my gratitude and offer my compliments with regards to the fulfillment of Order SO-2012000261‏, which was delivered last Thursday, 19th Jan from 6pm-9pm. The quality of the product (CFFN-03) greatly impressed me. The condition and arrangement of the flowers were exceedingly meticulous, and the overall condition of the basket was excellent. The actual product was more impressive than the picture listed on the website, and has made my recipient's family extremely happy. I am very impressed with the quality and reliability of Orchard Florist, as well as the ability to fulfill orders on exceedingly short notice (my order time was tuesday midnight/early wednesday morning and the product was ready for delivery on thursday evening!). Your Customer Service team was excellent (I had to make an adjustment to the receipient contact details for Order SO-2012000259), polite, efficient and prompt in responding to customers. I chanced upon Orchard Florist's website entirely by accident while I was frantically searching for last minute flowers arrangement/mandarin orange hampers to send before CNY, and first browsing the websites of other particularly large online florists made me frustrated with their lack of ability to fulfill orders at short notice (delivery lead time more than 4 days), dismayed at the stock out/out of stock/sold out products, or simply the aesthetically challenged and artistically questionable creations when I chanced upon Orchard Florist. You have greatly impressed me, a first-time customer, with your choice of products, ease of online ordering and payment, delivery reliability and product quality assurance. Orchard Florist has managed to deliver where others have miserably failed. Once again I thank the staff at Orchard Florist for making this CNY a very memorable one, and I look forward to the continual support of Orchard Florists' products and services in future. A very big thank you to the team at Orchard Florist, and wishing you all the best in the Year of the Dragon Best Regards from a Very Grateful and Satisfied Customer Eugene Lim..
becky poon  
(10-10-2013)  
I AM SO HAPPY... i just order a mother gift to send to my mother working place from orchard florist when my mother get the gift she call me and cry i am so happy i make my mother touch and cry heehee thank to orchard florist ..
Irene  
(10-10-2013)  
My niece was so impressed and touched by the beautiful flowers that I send to her for her 21st birthday that her boyfriend was suspicious that it was from her secret admirer ! Anyway Thanks Ms Joy for the job well done and I will definitely order from Orchard florist again. Keep it up !! ..
Ray Tan  
(10-10-2013)  
I stumbled on this website, took the chance as I had no time to go elsewhere, asked for Orchard Florist to sms on confirmation as I going abroad. I received the sms upon touch down. The prompt personable service is impressive. Not to mention the beautiful bouquet. Well done and thank you!..
jolene  
(10-10-2013)  
Thank you for the effort in delivering the huge bouquet of flowers to my mum! thanks ")
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