CUSTOMER TESTIMONIALS

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Displaying 36 to 40 (of 104 reviews)


Kenny Ng  
(21-11-2013)  
hey guys, just wanted to say , thanks for the prompt delivery, very efficient . and i would like to specially mention the driver who help me deliver my flowers. very professional. on time, and excellent customer service, someone who actually bother to call the customer to notify them of the successful delivery of the flowers. he is the first and only one who actually did it from all the flowers that i send. very commendable. please convey my thanks to him. JOB WELL DONE. regards kenny ng..
Isha  
(21-11-2013)  
Hi, Thanks so much for the flower delivery. Mom absolutely loved them, especially the golden 'I love you' on the flowers!! Have a great day! Isha..
Leonard  
(21-11-2013)  
I've always appreciated the good service from Orchard Florist. Very accommodating. Very professional. Regards Leonard..
Eugene Lim  
(21-11-2013)  
Dear Sir/Madam, I would like to express my gratitude and offer my compliments with regards to the fulfillment of Order SO-2012000261‏, which was delivered last Thursday, 19th Jan from 6pm-9pm. The quality of the product (CFFN-03) greatly impressed me. The condition and arrangement of the flowers were exceedingly meticulous, and the overall condition of the basket was excellent. The actual product was more impressive than the picture listed on the website, and has made my recipient's family extremely happy. I am very impressed with the quality and reliability of Orchard Florist, as well as the ability to fulfill orders on exceedingly short notice (my order time was tuesday midnight/early wednesday morning and the product was ready for delivery on thursday evening!). Your Customer Service team was excellent (I had to make an adjustment to the receipient contact details for Order SO-2012000259), polite, efficient and prompt in responding to customers. I chanced upon Orchard Florist's website entirely by accident while I was frantically searching for last minute flowers arrangement/mandarin orange hampers to send before CNY, and first browsing the websites of other particularly large online florists made me frustrated with their lack of ability to fulfill orders at short notice (delivery lead time more than 4 days), dismayed at the stock out/out of stock/sold out products, or simply the aesthetically challenged and artistically questionable creations when I chanced upon Orchard Florist. You have greatly impressed me, a first-time customer, with your choice of products, ease of online ordering and payment, delivery reliability and product quality assurance. Orchard Florist has managed to deliver where others have miserably failed. Once again I thank the staff at Orchard Florist for making this CNY a very memorable one, and I look forward to the continual support of Orchard Florists' products and services in future. A very big thank you to the team at Orchard Florist, and wishing you all the best in the Year of the Dragon Best Regards from a Very Grateful and Satisfied Customer Eugene Lim..
Irene  
(10-10-2013)  
My niece was so impressed and touched by the beautiful flowers that I send to her for her 21st birthday that her boyfriend was suspicious that it was from her secret admirer ! Anyway Thanks Ms Joy for the job well done and I will definitely order from Orchard florist again. Keep it up !! ..
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